{"id":112325,"date":"2025-07-03T22:49:44","date_gmt":"2025-07-03T20:49:44","guid":{"rendered":"https:\/\/sgscards.com\/2025\/07\/03\/mise-a-jour-traitement-des-commandes-et-evolution-de-lequipe-sgs\/"},"modified":"2025-07-04T00:04:11","modified_gmt":"2025-07-03T22:04:11","slug":"update-order-processing-and-team-transition-at-sgs","status":"publish","type":"post","link":"https:\/\/sgscards.com\/en\/2025\/07\/03\/update-order-processing-and-team-transition-at-sgs\/","title":{"rendered":"Update \u2013 Order Processing and Team Transition at SGS"},"content":{"rendered":"<p><strong>Dear card collectors,<\/strong><\/p>\n<p>Over the past few weeks, SGS has undergone an internal team transition aimed at strengthening our structure and improving our responsiveness and service quality.<\/p>\n<p>Combined with an exceptionally high volume of orders, this situation has temporarily extended processing times for some submissions.<\/p>\n<p>We want to assure you that <strong>all pending orders are safely registered<\/strong> and will be processed as soon as possible.<\/p>\n<h3>\ud83d\udd27 Gradual Return to Normal Processing<\/h3>\n<p>Our new team is now in place, and we are currently accelerating the processing of orders. We expect to return to standard turnaround times by <strong>September<\/strong>, or sooner depending on how our schedule evolves.<\/p>\n<h3>\ud83d\ude4f Thank You for Your Patience<\/h3>\n<p>We understand how important transparency and reliability are to you. As a token of our appreciation for your patience and continued trust, <strong>every impacted customer will receive 3 free gradings<\/strong> on their next order (valid until <strong>December 31, 2025<\/strong>).<\/p>\n<h3>\ud83d\udce6 What This Means for You<\/h3>\n<ul>\n<li>\u2705 Your order is safely recorded and will be processed.<\/li>\n<li>\u2705 Our customer support team remains available to assist you.<\/li>\n<li>\u2705 The <strong>3 free gradings<\/strong> will be automatically applied to your next submission.<\/li>\n<\/ul>\n<p>We sincerely thank you for your loyalty, your passion, and your continued support.<\/p>\n<p>The <strong>SGS team<\/strong> remains fully committed to providing a grading service that meets the expectations of collectors.<\/p>\n<h3>\u2753 FAQ<\/h3>\n<p><strong>Why is my order delayed?<\/strong><br \/>\nDue to a team transition and a high volume of orders, processing times were temporarily extended.<\/p>\n<p><strong>Has my order been lost?<\/strong><br \/>\nAbsolutely not. All orders are safely recorded and in queue for processing.<\/p>\n<p><strong>When will I receive my cards?<\/strong><br \/>\nWe expect to return to standard turnaround times by or before September.<\/p>\n<p><strong>How do I redeem the 3 free gradings?<\/strong><br \/>\nThey will be automatically applied to your next submission. No action is required on your part.<\/p>\n<p><strong>Need help?<\/strong><br \/>\n\ud83d\udce9 Contact us at: <a href=\"mailto:contact@sgscards.com\">contact@sgscards.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Dear card collectors, Over the past few weeks, SGS has undergone an internal team transition aimed at strengthening our structure [&hellip;]<\/p>\n","protected":false},"author":10616,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[],"class_list":["post-112325","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Update \u2013 Order Processing and Team Transition at SGS - SGS SAFEGUARD GRADING SERVICES<\/title>\n<meta name=\"description\" content=\"SGS informs clients about ongoing order processing and offers 3 free gradings. 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